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  • Kenneth Gibson MSP

Pupils Encouraged to phone Free Exam Results Helpline


Scottish pupils receiving their full Higher, National and Advanced results on 09 August are encouraged to contact Skills Development Scotland’s (SDS) free exam results helpline. Approximately 142,000 pupils - along with their parents and carers - will be able to get support with their results through a dedicated helpline offering impartial career advice. Now in its 30th year, the SDS’s helpline 0808 100 8000 will once again be staffed by more than 50 expert careers advisers, and will be live for over a week, from Tuesday 09 August to assist anybody that needs help with their options and next steps. Kenneth Gibson MSP said: “Processing your exam results and deciding what to do next can be quite overwhelming – I remember it from my own three children. “The SDS Results Helpline offers an excellent source of advice, information and guidance, and I encourage you to use this valuable resource. “You can ask any questions about next steps and options, but you can also phone if you are looking for some reassurance. The Helpline advisers are extremely knowledgeable and keen to help.” SDS’s careers advisers will be on hand to offer advice about UK colleges and universities, Confirmation and Clearing, apprenticeships, jobs and volunteering. Sharon McIntyre, Head of Career Information, Advice and Guidance Operations at the national skills agency, added: “We know that receiving results has been a very different experience for young people and their families over the last couple of years, and although a sense of normality prevails, there is still a lot of anxiety and uncertainty at this time for pupils, parents and carers. “It’s important to reassure people that whatever their results are, our advisers are there to provide support and expert advice on their many options, no matter where you are in Scotland.” "Results day can bring on a roller coaster of emotions. The opportunity to have a calm conversation with someone who is impartial and knowledgeable is so valuable. We encourage everyone, including parents and carers, to use this very welcome SDS service." Call the SDS Results Helpline on 0808 100 8000 free of charge: Tuesday 9 and Wednesday 10 August - 8am to 8pm Thursday 11 and Friday 12 August – 9am to 5pm Monday 15 to Wednesday 17 August – 9am to 5pm In addition to the dedicated helpline which runs until 17 August, young people and their parents or carers can also visit their local SDS centre, go to the My World of Work website, or speak to directly to a school’s careers adviser for year round support. Skills Development Scotland is the national skills body supporting the people and businesses of Scotland to develop and apply their skills, funded by the SNP Government. ENDS


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