British Transport Police
At the Scottish Parliament I met British Transport Police Assistant Chief Constable Ian Drummond-Smith and Chief Superintendent Lorna McEwan.
They were keen to highlight the 61016 text service which operates 24/7 to report non-emergency incidents on the rail network.
Using this text discreetly enables crime or concerns to be reported in confidence while travelling on a train.
Safety of all rail passengers is BTP's overriding priority.
Emergencies should always be reported using 999.